Answers to the most common questions about ordering, payment, delivery, and your NT-01.
Fill in the NT-01 order form with your details. Our team will contact you to confirm your order, delivery, and payment — no online payment required upfront.
Yes. Cash on Delivery is available — you pay only when the NT-01 reaches your door.
Every NT-01 comes with a 2-year limited warranty covering manufacturing defects. See the full warranty details.
No. The NT-01 works over Wi-Fi for smart features like live weather and scheduling, and also supports full offline control of lights and fans.
Lights and fans with 100% precision linear speed control, smart scheduling and automation, appliance locking, plus live weather and clock displays on its dual 7-inch touch screens.
Delivery is arranged after our team confirms your order by call, so you'll know the exact timeline for your location before you pay.
Your trust matters to us.
When you place an order or contact us, we collect only the information needed to fulfil your request — your name, email, phone number, delivery address, and any message you send.
We use this information solely to process orders, arrange delivery, and respond to your questions. We do not sell or share your personal data with third parties for marketing.
To ask about or delete your data, simply contact us and we'll take care of it.